We take 24/7 support services a step higher by making sure that we understand our customers’ business environment, system variables and business requirements. All these equip us as an ideal technical support services partner. Our Technical Support Services are specially designed to address the growing needs of technology companies to provide reliable pre-sales and post-sales technical support to their customers. We provide global customers with 24×7, 365 days of Level 1, Level 2 and Level 3 technical support services to varied business to customer and business-to-business segments.
- 24/7 monitoring for key network elements.
- Level I and Level II support via phone, e-mail and chat.
- Level III support via escalations.
- Corporate IT help desk services.
Highlights
- Focus on technical support allows our team to build deep domain expertise.
- Qualified support engineers with degrees in computer science or engineering.
- Integrated support – ability to provide phone, ticket and chat support with Level I, II and III support under one roof.
- Customized support based on the client needs.
UAE
Qrystal IT Systems FZE LLC Office#: A-28-01-04-02 Flamingo Villas, Ajman, UAE.Phone: 00971-559198510
INDIA
Qrystal IT Systems Private LimitedNorth Paravur, Cochin, Kerala, India
Phone: 0091-9995378510